Intercultural Management

Purpose:
This seminar shows how management priorities are decided and communicated in different cultures. It examines the organizational problems facing managers in cultural contexts other than their own. The manager needs cross-cultural skills in order to avoid and overcome problems arising from differences in management and communication priorities. He or she needs these skills:

When working within the organization, whether as superior, peer, or subordinate;

When working with some other organization or individual, while negotiating with a customer, supplier, joint venture partner, or government representative;

At social occasions;

In an international posting or in his or her own country.

This seminar shows managers how to:

Recognize cultural differences;

Understand how cultural priorities influence communication styles;

Plan and communicate management messages so that they make the most sense to members of the other culture;

Understand the intended meanings of messages sent by members of the other culture;

Overcome communication problems resulting from language difference.