Cultural Competency in Healthcare Organizations

The importance of racial and ethnic disparities in health care delivery and outcomes in the United States has been increasingly recognized. Culturally and linguistically diverse groups and people of limited English proficiency generally experience less adequate access to healthcare and receive lower quality of care, poorer health status and outcomes have been the result historically. It makes good business sense for healthcare organizations and providers to undertake cultural competency quality improvement programs in the areas of linguistic competence, cultural competence and increased workforce diversity. There is a compelling and plausible business case for health care organizations to initiate cultural competency programs. This consulting/training service and seminar series will focus on how to create the cultural awareness of staff, management, and providers of the importance of a culturally competent workforce within the healthcare field.